Legal Information

Ct99 Terms and Conditions — Complete Rules for Platform Use

Please read these Terms and Conditions carefully before opening an account at ct99. This document outlines all rules regarding account registration, betting policies, payment processes, and proper use of the platform. These Terms and Conditions apply to users in Bangladesh and may be updated at any time. By continuing to use the platform, you will be deemed to have automatically agreed to the latest Terms and Conditions.

Last Updated: January 2025

Key Highlights

18+ Age Requirement is Mandatory Secure & Verified Platform bKash & Nagad Support Data Security Guaranteed Single Account Policy Fair Withdrawal Process 24/7 Support Mobile-First Experience 18+ Age Requirement is Mandatory Secure & Verified Platform bKash & Nagad Support Data Security Guaranteed Single Account Policy Fair Withdrawal Process 24/7 Support Mobile-First Experience

What are the key Terms and Conditions?

Account Registration & Eligibility

To open an account at ct99, you must be at least 18 years of age and a legal resident of Bangladesh. All information provided at the time of registration must be accurate, complete, and up to date. Each user may operate only one account — creating multiple accounts may result in all accounts being cancelled. It is each user's sole responsibility to keep their account password and login credentials completely confidential. Allowing any third party to use your account is strictly prohibited. As part of the verification process, ct99 may request identity documents or other supporting documents at any time.

Deposit, Withdrawal & Payment Policy

Local mobile banking methods including bKash, Nagad, and Rocket are accepted for deposits and withdrawals on the ct99 platform. Deposited funds are generally credited to the account instantly, though some delay may occur due to banking processing times. Withdrawal requests may take 1 to 3 business days to process, and verification may be required depending on the amount. Minimum deposit and withdrawal limits are displayed in the Cashier section of the platform and are subject to change. Only payment methods registered in your own name may be used — transactions from another person's account are not accepted. ct99 reserves the right to suspend any transaction if suspicious financial activity is detected.

Betting Rules & Bonus Terms

All bets placed on ct99 are final and cannot be changed or cancelled, so it is important to be certain before placing a bet. To enjoy bonuses and promotional offers, specific wagering requirements must be met, which are described in detail on each offer's page. Bonus funds cannot be withdrawn directly — they only become withdrawable after the required bet amount has been completed. Any attempt to engage in cheating, bot usage, or exploitation of system errors will result in immediate account closure. Using multiple accounts to claim bonuses is strictly prohibited and will be treated as fraudulent activity. ct99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Account Suspension and Closure Policy

Ct99 may temporarily suspend or permanently close any account under investigation, particularly if evidence of a Terms and Conditions violation is found. Account closure may be initiated if registration with false information, suspected money laundering, or fraudulent betting activity is detected. If an account is closed, funds held in that account may be withheld until the investigation is complete. Users may also request to close or temporarily suspend their own account at any time through the support team. A self-exclusion option is available under the Responsible Gaming policy — to learn more, Responsible Gaming Page Please note. In the event of any dispute or complaint, ct99's decision shall be considered final.

Limitation of Liability & Legal Matters

Ct99 is not liable for any losses caused by technical issues on the ct99 platform, server downtime, or third-party service failures. If a bet is cancelled due to an internet disconnection, it cannot be replaced — in such situations, ct99 will endeavor to provide maximum assistance. These Terms and Conditions are governed by the applicable laws of Bangladesh, and any disputes are subject to resolution in the courts of Bangladesh. ct99 may modify these Terms and Conditions at any time, and users will be notified of significant changes. If any part of the Terms and Conditions is unclear, please contact the support team — you may email [email protected]. The Bengali version of this document shall always be considered authoritative.

Answers to Common Questions About the Terms and Conditions

Yes, for significant changes, ct99 notifies users via their registered email or through platform notifications. For minor changes, only the "Last Updated" date on this page may be revised. It is therefore advisable to visit this page regularly. Continuing to use the platform means you agree to the updated Terms and Conditions.

If you disagree with any term, you have the right to stop using the ct99 platform. In that case, you may contact the support team to request account closure and withdraw your remaining balance. If you need clarification on any specific matter, write to us at [email protected].

Under ct99's single account policy, each individual may hold only one account. If multiple accounts are detected, all of them may be permanently closed and any deposited funds may be subject to forfeiture. Creating multiple accounts to take advantage of bonuses is considered fraud. If you are unable to access your old account, please contact the support team for assistance.

Generally, once a bet has been finalized, it cannot be changed or cancelled. However, if an event is cancelled or postponed, the bet amount may be refunded in accordance with ct99's betting rules. Betting rules may vary for each sport, so it is advisable to read the relevant sport's rules carefully before placing a bet. If any discrepancy is found, notify the support team immediately.

Have More Questions?

If anything seems unclear after reading the Terms and Conditions, our support team is always here for you. You can find answers to more common questions on the FAQ page, or log in directly to reach us via the support chat. If you are a new user, register for free right now.

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