Ct99 Privacy Policy — Is Your Information Safe?
This policy explains in detail how your personal information is collected, used, and kept secure on the ct99 platform.
Last Updated: January 2025
What Types of Information Do We Collect?
Personal Identity Information
When you register on the ct99 platform, we collect your name, email address, mobile number, and date of birth. This information is essential for creating and managing your account. It is used to verify your identity and confirm that you meet the legal age requirement. We retain this information to comply with applicable laws and regulations in Bangladesh. All information you provide is secured with industry-standard encryption technology.
Financial & Payment Information
We process the necessary payment information to manage deposit and withdrawal transactions. bKash, Nagad, or other mobile banking numbers are used solely for financial transaction purposes. Full bank account details are never stored on our servers — payments are processed directly through the payment gateway. Transaction history and patterns are monitored to prevent financial fraud. Ensuring your financial security is one of ct99's top priorities.
Usage & Activity Data
To improve your experience on the site, we automatically collect log data such as IP address, browser type, and page visit information. Cookies and similar technologies are used to collect information about your preferences and session. Gaming behavior and betting history are analyzed for responsible gaming monitoring. This information helps us improve the quality of our services and deliver more relevant content to you. You can manage cookies through your browser settings at any time, though some features may be limited as a result.
How Is the Collected Information Used?
Service Management
Your data is used to keep your account active, process transactions, maintain gaming history, and provide technical support. Ensuring uninterrupted service is our primary goal.
Security & Fraud Prevention
Data is analyzed to identify suspicious transactions, prevent account hacking, and comply with anti-money laundering (AML) regulations. Protecting our users is our core responsibility.
Communication & Updates
Email and SMS are used to send important account notifications, policy update information, and relevant promotional messages. You can opt out of marketing messages at any time.
Responsible Gaming
Gaming behavior is monitored to provide timely support to at-risk users. This is an integral part of our responsible gaming commitment.
Your Data Rights
Ct99 believes that every user should have full control over their own information. You can exercise the following rights at any time.
Yes, you can log in to your account at any time to view and update your personal information. Identity verification may be required to change your name, email, or mobile number. Data correction requests are typically processed within 5 business days. If you encounter any issues, please contact our support team. Keeping your information accurate is important for both parties.
Ct99 never sells your personal information to third parties for marketing or commercial purposes. However, limited data may be shared with trusted partners for payment processing, identity verification, and technical services. Strict confidentiality agreements are in place with these partners. Information may be disclosed when required by legal obligations or upon request from regulatory authorities. Even in such cases, you will be notified where possible.
If you request account closure, we will initiate the process of deleting your personal information. However, some data may need to be retained for a specified period for legal and regulatory reasons. Financial transaction records are generally kept for up to 5 years. Your account will only be permanently closed after all active balances have been withdrawn. To request account deletion, contact us at [email protected].
We may update this policy from time to time, particularly when new services are launched or legal changes occur. A notification will be sent to your registered email before any significant changes take effect. Continued use of the service after changes have been made will be considered acceptance of the updated policy. The date of the latest update will always be displayed at the top of this page. We recommend that you review this policy regularly.
How Do We Keep Your Information Safe?
Ct99 follows the highest industry standards for protecting user data. Our security infrastructure provides protection across multiple layers.
SSL/TLS Encryption
All data transmissions are secured with 256-bit encryption.
Two-Factor Verification
Two-factor authentication (2FA) available for account security.
Round-the-Clock Monitoring
A 24/7 automated system detects suspicious activity.
Secure Database
Passwords are never stored in plain text — they are always hashed.
Have more questions? We're here to help.
If you have any questions or concerns about the privacy policy, please contact our support team or visit our FAQ page. ct99 always treats your privacy with the utmost respect.